Welcome to Lmara&Co. and thank you for shopping with us.
Please read our Terms and Conditions carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Our website, database and online store are hosted by NetRegistry (www.netregistry.com.au). Our website uses the WordPress and WooCommerce platforms which allow us to sell our products and services to you. To keep track of cart data WooCommerce makes use of 3 cookies: woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_. No personal information is stored within these cookies. For more information on these cookies visit: docs.woothemes.com/document/woocommerce-cookies.
Prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable for any modification, price change, suspension or discontinuance of any product.
We currently use PayPal to process payment of orders. PayPal accepts all major credit cards from Visa, Mastercard and American Express.
You can be assured that we will not provide any direct personal information to any third parties that identifies you as our customer.
All information submitted to and stored on the Lmara&Co. website is protected by state-of-the-art encryption and firewall technology.
Lmara&Co. reserves the right to pass on any information relating to suspected fraudulent activity to the appropriate authorities.
At Lmara&Co. we want this process to be as easy and hassle free as possible for you. Should you wish to return or exchange your product please follow the instructions set out below:
- Firstly contact Lmara&Co. via either email email@example.com to notify us of your intended return and we will provide you with a “Return ID number”.
- Items must be received in original saleable condition within 7 days of purchase, accompanied by original packaging and original sales receipt.
- It is your choice how you return the product however it is recommended that a secure form of shipping be used to ensure items are received securely. Prepaid satchels can be obtained from your local post office for convenience and security. Shipping and postage charges are excluded from any refunding.
- Please note, your returning item remains your responsibility until it reaches us. Lmara&Co. cannot be held liable for any items lost in transit so please keep your tracking number once you have dispatched to ensure easy tracking.
Items should be sent to:
PO Box R1892
Royal Exchange NSW 1225
Once item is received and in order a credit will be processed via the method originally paid.
Should you require any assistance along the way, one of our Customer Service Representatives will be available to assist on +61 408 765 587 from 1.00pm – 6.00pm AEST Monday to Friday. Alternatively email firstname.lastname@example.org at any time and we will respond to your query as quickly as possible.
DELIVERIES WITHIN AUSTRALIA
At Lmara&Co. we want to get your new purchase to you as quickly and safely as possible. All deliveries made in Australia are FREE of charge and your order should arrive within 7 – 10 business days from date of order. For all deliveries within Australia we use Australia Post Express Post which requires a signature upon arrival. As we are unable to redirect orders once item/s have been dispatched it is important to please ensure an appropriate address is given for orders that are delivered within business hours. However if your daily destination is your office, then we suggest that be the address you provide us with.
Please contact Lmara&Co. direct for international delivery queries.